As Block exits, Salesforce forecasts it will surpass $20B in revenue in FY2021

February 26, 2020 at 09:55PM When Keith Block joined Salesforce from Oracle in 2013, the CRM giant was already a successful SaaS vendor on a billion dollar quarterly revenue cadence. When the co-CEO announced he was stepping down yesterday, the company reported revenue of $4.9 billion for the quarter. During his tenure, the the company’sContinue reading “As Block exits, Salesforce forecasts it will surpass $20B in revenue in FY2021”

Salesforce grabs Vlocity for $1.33B, a startup with $1B valuation

February 26, 2020 at 12:06AM It’s been a big news day for Salesforce . It announced that Co-CEO Keith Block would be stepping down, and that it had acquired Vlocity for $1.33 billion in an all-cash deal. It’s no coincidence that Salesforce targeted this startup. It’s a firm that builds six industry-specific CRMs on topContinue reading “Salesforce grabs Vlocity for $1.33B, a startup with $1B valuation”

Salesforce co-CEO Keith Block steps down

February 25, 2020 at 09:41PM Salesforce today announced that Keith Block, the company’s co-CEO, is stepping down. This leaves company founder Marc Benioff as the sole CEO and chair of the CRM juggernaut. Block’s bio has already been wiped from Salesforce’s leadership page. Block stepped into the co-CEO role in 2018, after a long careerContinue reading “Salesforce co-CEO Keith Block steps down”

Infosys is acquiring Simplus for $250M to grow its Salesforce consulting arm

February 11, 2020 at 05:08PM Infosys is a huge consulting organization based in India, which works with clients as they implement complex software integrations. Today, the company announced it was buying Simplus, a Salesforce integration consultant, for $250 million. The company, which is based in Salt Lake City, Utah, launched in 2014 and has raisedContinue reading “Infosys is acquiring Simplus for $250M to grow its Salesforce consulting arm”

Salesforce announces new tools to boost developer experience on Commerce Cloud

January 13, 2020 at 02:18PM Salesforce announced some new developer tools today, designed to make it easier for programmers to build applications on top of Commerce Cloud in what is known in industry parlance as a “headless” system. What that means is that developers can separate the content from the design and management of theContinue reading “Salesforce announces new tools to boost developer experience on Commerce Cloud”

Revenue train kept rolling all year long for Salesforce

December 27, 2019 at 11:00PM Salesforce turned 20 this year, and the most successful pure enterprise SaaS company ever showed no signs of slowing down. Consider that the company finished the year on an $18 billion run rate, rushing toward its 2022 revenue goal of $20 billion. Oh, and it also spent a tidy $15.7Continue reading “Revenue train kept rolling all year long for Salesforce”

Salesforce promotes Bret Taylor to president and COO

December 13, 2019 at 12:00AM Salesforce announced today that it has named Bret Taylor as president and chief operating officer of the company. Prior to today’s promotion, Taylor held the position of president and chief product officer. In his new position, Taylor will be responsible for a number of activities including leading Salesforce’s global productContinue reading “Salesforce promotes Bret Taylor to president and COO”

Salesforce, AWS expand partnership to bring Amazon Connect to Service Cloud

November 19, 2019 at 02:15PM Salesforce and AWS announced an expansion of their on-going partnership that actually goes back to a $400 million 2016 infrastructure services agreement, and expanded last year to include data integration between the two companies. This year, Salesforce announced it will be offering AWS telephony and call transcription services with AmazonContinue reading “Salesforce, AWS expand partnership to bring Amazon Connect to Service Cloud”

18 months after acquisition, MuleSoft is integrating more deeply into Salesforce

November 19, 2019 at 12:00AM A year and a half after getting acquired by Salesforce for $6.5 billion, MuleSoft is beginning to resemble a Salesforce company — using its language and its methodologies to describe new products and services. This week at Dreamforce, as the company’s mega customer conference begins in San Francisco, MuleSoft announcedContinue reading “18 months after acquisition, MuleSoft is integrating more deeply into Salesforce”

Salesforce, Apple partnership begins to come to life

November 18, 2019 at 01:54PM Last year at Dreamforce, Salesforce’s enormous annual customer conference, Apple and Salesforce announced the beginnings of a partnership where the two organizations would work together to enhance Salesforce products running on Apple devices. Today, as this year’s Dreamforce conference begins, the companies announced the fruits of that labor with generalContinue reading “Salesforce, Apple partnership begins to come to life”

Why Salesforce is moving Marketing Cloud to Microsoft Azure

November 15, 2019 at 09:30PM When Salesforce announced this week that it was moving Marketing Cloud to Microsoft Azure, it was easy to see this as another case of wacky enterprise partnerships. But there had to be sound business reasons why the partnership came together, rather than going with AWS or Google Cloud Platform, bothContinue reading “Why Salesforce is moving Marketing Cloud to Microsoft Azure”

Salesforce announces it’s moving Marketing Cloud to Microsoft Azure

November 14, 2019 at 03:12PM In the world of enterprise software, there are often strange bedfellows. Just yesterday, Salesforce announced a significant partnership with AWS around the Cloud Information Model. This morning, it announced it was moving its Marketing Cloud to Microsoft Azure. That’s the way that enterprise partnerships shimmy and shake sometimes. The companiesContinue reading “Salesforce announces it’s moving Marketing Cloud to Microsoft Azure”

AWS, Salesforce join forces with Linux Foundation on Cloud Information Model

November 13, 2019 at 10:29PM Last year Adobe, SAP and Microsoft came together and formed the Open Data Initiative. Not to be outdone, this week AWS, Salesforce and Genesys in partnership with The Linux Foundation announced the Cloud Information Model. The two competing data models have a lot in common. They are both about bringingContinue reading “AWS, Salesforce join forces with Linux Foundation on Cloud Information Model”

Salesforce Ventures invested $300M in Automattic while Salesforce was building a CMS

November 11, 2019 at 05:27PM In September, Salesforce Ventures, the venture of arm of Salesforce, announced a hefty $300 million investment in Automattic, the company behind WordPress, the ubiquitous content management system (CMS). At the same time, the company was putting the finishing touches on Salesforce CMS, an in-house project it released last week. TheContinue reading “Salesforce Ventures invested $300M in Automattic while Salesforce was building a CMS”

Salesforce announces new content management system

November 07, 2019 at 01:13PM Salesforce has its fingers in a lot of parts of the customer experience, so why not content management? Today, the company announced a brand new tool called Salesforce Content Management System, which it says is designed from the ground up to deliver a quality customer experience across multiple channels. TheContinue reading “Salesforce announces new content management system”

Salesforce adds integrated order management system to its arsenal

October 10, 2019 at 01:45PM Salesforce certainly has a lot of tools crossing the sales, service and marketing categories, but until today when it announced Lightning Order Management, it lacked an integration layer that allowed companies to work across these systems to manage orders in a seamless way. “This is a new product built fromContinue reading “Salesforce adds integrated order management system to its arsenal”

Salesforce is building an office tower in Sydney, pledging 1000 new jobs in next five years

October 01, 2019 at 07:06PM Salesforce announced this week that it’s building another shiny tower. This one will be in Sydney with views of the harbor and the iconic Sydney Opera House. The company has also committed to adding 1000 new jobs in the next five years and to building the tower in a sustainableContinue reading “Salesforce is building an office tower in Sydney, pledging 1000 new jobs in next five years”

Salesforce brings AI power to its search tool

September 18, 2019 at 02:18PM Enterprise search tools have always suffered from the success of Google. Users wanted to find the content they needed internally in the same way they found it on the web. Enterprise search has never been able to meet those lofty expectations, but today Salesforce announced Einstein Search, an AI-powered searchContinue reading “Salesforce brings AI power to its search tool”

Salesforce is developing an app to help build a sustainable company

September 18, 2019 at 01:03PM Salesforce has always tried to be a socially responsible company, encouraging employees to work in the community, giving 1% of its profits to different causes and building and productizing the 1-1-1 philanthropic model. The company now wants to help other organizations be more sustainable to reduce their carbon footprint, andContinue reading “Salesforce is developing an app to help build a sustainable company”

Daily Crunch: Salesforce launches vertical clouds

September 16, 2019 at 05:19PM The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here. 1. Salesforce doubles down on verticals, launches Manufacturing and Consumer Goods Clouds Salesforce unveiled two new businessContinue reading “Daily Crunch: Salesforce launches vertical clouds”

Salesforce doubles down on verticals, launches Manufacturing and Consumer Goods Clouds

September 16, 2019 at 01:39PM As legacy industries make the migration to cloud-based, digital solutions to run and grow their businesses, Salesforce is hoping that it will get a cut of the action when it comes to their IT investments. The CRM giant has been doubling down on building specialised solutions for individual industry verticals, andContinue reading “Salesforce doubles down on verticals, launches Manufacturing and Consumer Goods Clouds”

Salesforce is acquiring ClickSoftware for $1.35B

August 07, 2019 at 10:37PM Another day, another Salesforce acquisition. Just days after closing the hefty $15.7 billion Tableau deal, the company opened its wallet again, this time announcing it has bought field service software company ClickSoftware for a tidy $1.35 billion. This one is designed to beef up the company’s field service offering underContinue reading “Salesforce is acquiring ClickSoftware for $1.35B”

Salesforce closes $15.7B Tableau deal

August 01, 2019 at 02:44PM In an amazingly quick turn-around for a deal of this scope, Salesforce announced today that it has closed the $15.7 billion Tableau deal announced in June. The deal is by far the biggest acquisition in Salesforce history, a company known for being highly acquisitive. A deal of this size usuallyContinue reading “Salesforce closes $15.7B Tableau deal”