Sonos to deny software updates to owners of older equipment

January 23, 2020 at 03:30PM

Speakers and networks will miss out on security fixes and eventually stop working

Speaker company Sonos will cut off its most loyal customers from future software updates entirely unless they replace their old equipment for newer models, it has announced.

The policy is unusual even within the novelty-obsessed technology industry, for the scope of the impact: customers who have a range of Sonos products, including the Connect, Bridge and first-generation Play:5 speakers, will not only never be able to update those devices but will also be blocked from updating any newer device that is connected to them.

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